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Municipal Building
5583 Main Street
Williamsville, NY 14221


General Information
716.631.7000

 
 
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Engineering Department

Engineering Department

Contact Information

Engineering Department

 

Engineering Department

Engineering Support Division

 

Overview

 

Amherst Cooperative Continually Operating Reference Station (CORS)

 

Amherst Utility Cooperative

 

Phase II Stormwater Regulations

Environmental Control Division

 

Overview

 

Concentration Based Pollutant Limits for Sanitary Sewer Users

 

General Information for Businesses

 

Grease Management for Food Service Facilities

 

Industrial Pretreatment

 

Silver Recovery for Medical & Dental Offices and Photo Finishers

 

Town of Amherst Local Sewer Use Law

 

Wastewater Discharge Permit Application

 

Compost Facility

Sewer Maintenance Division

 

Overview

 

General Information

 

Contact Information & Emergency Phone Numbers

 

Flow Monitoring

 

Glossary of Terms

 

Infiltration and Inflow

 

Sanitary vs Storm Sewers

 

Sanitary Sewer Cleaning

 

Sewage Spills and Backups

 

Sewer Inspections

 

Sewer Repair Work

Water Pollution Control Division

 

Overview

 

Description of Wastewater Treatment Facilities

 

AmEarth

 

Emergency Contact Information

 

Facility Tours

 

Facts

 

Laboratory

 

Maintenance

 

Solids Handling


General Information

Your sanitary sewer system is very much like your water heater - you don't think about it much, until it stops working. Sewers are often taken for granted - out of sight, out of mind - until the out of sight part stops working.

If you have a sewer backup or suspect a blockage outside your house, call our Sewer Maintenance Division First at 631.7157 or 691.9776 ext 15, after normal business hours.

As a service, a crew will check to see if the backup is in the Town’s main, and if it is, clear the blockage. However, if the blockage is in the lateral serving the residence or business, it is the resident's/business owners responsibility to clear any blockage in the lateral line, which connects their property to the Town sewer main. Several professional sewer maintenance and plumbing companies can be found in the phone book to accomplish this work. A list of plumbers licensed to do work in the Town of Amherst can also be obtained through the Town of Amherst Building Department. We recommend that anyone get at least 2 or 3 estimates from reputable plumbing companies for major sewer repair projects.