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Municipal Building
5583 Main Street
Williamsville, NY 14221

General Information
716.631.7000

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Engineering Department

Engineering Department

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Engineering Department
  Engineering Department
Engineering Support Division
  Overview
  Amherst Cooperative Continually Operating Reference Station (CORS)
  Amherst Utility Cooperative
  Phase II Stormwater Regulations
  Sidewalk Information
Environmental Control Division
  Overview
  Concentration Based Pollutant Limits for Sanitary Sewer Users
  General Information for Businesses
  Grease Management for Food Service Facilities
  Industrial Pretreatment
  Silver Recovery for Medical & Dental Offices and Photo Finishers
  Stormwater Annual Report
  Stormwater Management Plan
  Town of Amherst Local Sewer Use Law
  Wastewater Discharge Permit Application
  Compost Facility
Sewer Maintenance Division
  Overview
  General Information
  Contact Information & Emergency Phone Numbers
  Flow Monitoring
  Glossary of Terms
  Infiltration and Inflow
  Sanitary vs Storm Sewers
  Sanitary Sewer Cleaning
  Sewage Spills and Backups
  Sewer Inspections
  Sewer Repair Work
Water Pollution Control Division
  Overview
  Description of Wastewater Treatment Facilities
  AmEarth
  Emergency Contact Information
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  Solids Handling


General Information

Your sanitary sewer system is very much like your water heater - you don't think about it much, until it stops working. Sewers are often taken for granted - out of sight, out of mind - until the out of sight part stops working.

If you have a sewer backup or suspect a blockage outside your house, call our Sewer Maintenance Division First at 631.7157 or 691.9776 ext 15, after normal business hours.

As a service, a crew will check to see if the backup is in the Town’s main, and if it is, clear the blockage. However, if the blockage is in the lateral serving the residence or business, it is the resident's/business owners responsibility to clear any blockage in the lateral line, which connects their property to the Town sewer main. Several professional sewer maintenance and plumbing companies can be found in the phone book to accomplish this work. A list of plumbers licensed to do work in the Town of Amherst can also be obtained through the Town of Amherst Building Department. We recommend that anyone get at least 2 or 3 estimates from reputable plumbing companies for major sewer repair projects.