The Office of Information Technology has compiled a list of common questions
in a newly available "who-to-call" list. This list includes several categories of questions or topics.
Who do I contact if I have a question about... |

|
Item |
Contact |
Phone |
| Adult Day Care |
Senior Services |
689.1403 |
| Animal Control or Complaint |
Animal Control |
689.1311 |
| Assessment Information |
Assessor's Office |
631.7038 |
| Barbecue Grills |
Fire Safety |
631.7142 |
| Bassett Park |
Recreation Department |
631.7132 |
| Birth Certificate |
Vital Statistics |
631.7044 |
| Building Inspection |
Building Department |
631.7080 |
| Building Permits |
Building Department |
631.7080 |
| Complaints regarding NY State Roads, Trees, etc. |
NY State Complaint Line |
847.3545 |
| Compost / Mulch |
Compost Facility |
689.1280 |
| Condo Associations Issues |
Lawyer Referrals of Erie County (Private Attorney not provided by Town) |
852.3100 |
| Councilmembers |
Councilmembers |
631.7013 |
| Court Matters |
Town Court |
689.4200 |
| Death Certificate |
Vital Statistics |
631.7044 |
| Disabled or Handicapped Parking Permit |
Town Clerk |
631.7045 |
| Dog Permits |
Town Clerk |
631.7045 |
| Donating Computer / Printer |
Goodwill Industries |
854.3494 |
| Donating Paint, Tools, etc. |
Habitat for Humanity |
852.6607 |
| Easements |
Highway Department |
631.7117 |
| Eggertsville Youth and Community Center |
Rashiem O'Connor - Boys & Girls Clubs of Buffalo |
825.1016 |
| Electric Power Outage |
National Grid |
800.867.5222 |
| Emancipated Minors |
Lawyer Referrals of Erie County (Private Attorney not provided by Town) |
852.3100 |
| Emergency Management |
Emergency Services & Safety |
631.7121 |
| Employment Application |
Human Resources |
631.7025 |
| Erie County Department of Health |
Erie County Department of Health |
858.7690 |
| Erie County Employment |
Human Resources |
631.7025 |
| Fire / Carbon Monoxide Detectors |
Fire Safety |
631.7142 |
| Fire / Medical Emergencies |
911 |
911 |
| Fire Pit |
Fire Safety |
631.7142 |
| Fire Prevention / Complaint |
Fire Safety |
631.7142 |
| Fire Protection Equipment |
Fire Safety |
631.7142 |
| Flood Hazard Area |
Building Department |
631.7080 |
| Flood Hazard Area |
Engineering Department |
631.7154 |
| Foundation |
Building Department |
631.7080 |
| Garbage / Yard Waste Collection |
Refuse Control |
631.7119 |
| Garbage Collection |
Refuse Control |
631.7119 |
| Garbage Tote / Recylcing Bin |
Refuse Control |
631.7119 |
| Home Care Services |
Senior Services |
636.3050 |
| Homebuyer Assistance |
Office of Community Development |
631.7082 |
| Homeowner Rehabilitation |
Office of Community Development |
631.7082 |
| Household Hazardous Waste |
Erie County Hazardous Waste |
858.6800 |
| Insurance Certificates |
Building Department |
631.7080 |
| Island Park |
Village of Williamsville |
632.4120 |
| Jobs / Employment |
Human Resources |
631.7025 |
| Land Donations |
Attorney's Office |
631.7030 |
| Landlord Issues |
Lawyer Referrals of Erie County (Private Attorney not provided by Town) |
852.3100 |
| Leaf Collection |
Refuse Control |
631.7119 |
| Local Schools / Colleges |
Link to Local Schools on website |
n/a |
| Low Income / Senior Tax Exemptions |
Assessor's Office |
631.7038 |
| Marriage License |
Vital Statistics |
631.7044 |
| Meals on Wheels |
Senior Services |
636.3065 |
| Medicare |
Medicare |
800.633.4227 |
| Neighbor Issues |
Lawyer Referrals of Erie County (Private Attorney not provided by Town) |
852.3100 |
| Non-life Threatening Emergencies |
Central Fire Alarm |
689.1212 |
| Old Home Days |
Village of Williamsville |
632.4120 |
| Open Burning |
Fire Safety |
631.7142 |
| Other Recycling Programs |
Earth 911 |
800.253.2687 |
| Police Officer Exam |
Erie County |
858.8484 |
| Post Office |
US Postal Service |
800.275.8777 |
| Post Office: Amherst (Bailey Avenue) |
US Postal Service |
831.8651 |
| Post Office: East Amherst (Transit) |
US Postal Service |
688.9595 |
| Post Office: Getzville (Millersport) |
US Postal Service |
689.8874 |
| Post Office: Williamsville (Sheridan) |
US Postal Service |
632.0421 |
| Pro Bono Attorneys |
Lawyer Referrals of Erie County (Private Attorney not provided by Town) |
852.3100 |
| Public Improvement Permit |
Engineering Department |
631.7154 |
| Real Estate |
Lawyer Referrals of Erie County (Private Attorney not provided by Town) |
852.3100 |
| Recycling |
Refuse Control |
631.7119 |
| Right-of-Way |
Highway Department |
631.7117 |
| Rodent Control |
Refuse Control |
631.7119 |
| Sanitary Sewers |
Engineering Department |
631.7154 |
| Senior Outreach Services |
Senior Services |
636.3070 |
| Sidewalks |
Engineering Department |
631.7154 |
| Sidewalks |
Building Department |
631.7080 |
| Smoke Detectors |
Fire Safety |
631.7142 |
| Snow Plowing Permits |
Town Clerk |
631.7045 |
| Social Security |
Social Security Administration |
800.772.1213 |
| STAR Program |
Assessor's Office |
631.7038 |
| Storm Sewers |
Highway Department |
631.7117 |
| Street Lights |
Highway Department |
631.7117 |
| Subordinated/Consensual Liens |
Planning Department |
631.7051 |
| Summer Employment |
Human Resources |
631.7025 |
| Supervisor's Office |
Office of the Supervisor |
631.7032 |
| Tax Bill Calculations |
Comptroller's Office |
631.7005 |
| Tax Exemptions |
Assessor's Office |
631.7038 |
| Tax Information |
Tax Receiver |
631.7021 |
| Town Board |
Councilmembers |
631.7013 |
| Town Prosecutor |
Attorney's Office |
631.7030 |
| Town Shelters |
Recreation Department |
631.7132 |
| Town Tree |
Highway Department |
631.7117 |
| Transportation or Van Services |
Senior Services |
636.3075 |
| Underground Utilities |
Dig Safely New York |
800.962.7962 |
| Vendor Payment |
Comptroller's Office |
631.7005 |
| Veteran's Affairs |
Veteran's Office |
632.4190 |
| Village Building Permits |
Village of Williamsville |
632.4120 |
| Water in Basement |
Engineering Department |
631.7154 |
| Water Main Break |
Erie County Water Authority |
849.8484 |
| Website |
Office of Information Technology |
631.7029 |
| Wills / Estates |
Lawyer Referrals of Erie County (Private Attorney not provided by Town) |
852.3100 |
| Zoning / Building Compliance |
Building Department |
631.7080 |
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Additionaly information will be added to this page in the near future. In order to contact a specific department, please refer to our contact information.
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