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Emergency Services & Safety /  Department Overview

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Mission Statement

The mission of the Town of Amherst Department of Emergency Services and Safety is to ensure the safety of the citizens of the Town of Amherst, NY during large scale/high impact emergencies. By maintaining and continuously evaluating emergency plans, providing training to enhance knowledge, skill and abilities, establishing clear roles and responsibilities of staff, and promoting emergency awareness throughout our community, the department will ensure the continuity of Amherst Town government. Through our strong commitment to excellence and focus on teamwork, our actions will produce successful outcomes.

Vision Statement

The Town of Amherst Emergency Services is recognized as a model agency in the area for preparing for, responding to, and recovering from both natural and manmade emergencies. The Department of Emergency Services is respected by its peers for its knowledgeable staff and for exemplifying leadership ability. The caring attitude of its workforce and the mastery of teamwork between local, county, state and federal partners will ensure the success of this highly effective public safety organization

Emergency Response Data Form

If you or someone in your household has a disability or a special medical need, please let us know by submitting an Emergency Response Data Form.

Town of Amherst Flood Plan Annex

Click here to view the Town of Amherst Flood Plan Annex document.

Erie County Multi-Jurisdictional Hazard Mitigation Plan Update

Click here to learn more about the hazard mitigation plan.

Erie County Water Authority Alert System

Please see this flyer for information on the ECWA customer alert system.

Proper Disposal of Prescription Medication, Hazardous Waste, and Electronic Waste

Local Storm & Emergency Information

Please refer to the Track Us Announcements Page for information on local storms and emergencies .

511NY Program Information

The New York State Department of Transportation implemented 511 New York (511NY) in 2008 as a free, comprehensive travel information system geared to meet the multimodal needs of commuters, long-distance and local travelers, tourists and commercial-vehicle operators, by providing up-to-the-minute, comprehensive transportation information. Visit for more information.

About Amherst

The Town of Amherst was established in 1818 and celebrated its 200th Anniversary in 2018. The town has a geographical area of 53.6 square miles and a population of greater than 122,000.

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Americans with Disabilities Act (ADA)

The Town of Amherst ADA Coordinators are Robert McCarthy (Director of Human Resources) and Mark Berke (Commissioner of Buildings).

Click for more information about ADA.

Website Contact

The Town of Amherst takes great pride in providing useful, timely and accurate information through its official website. We encourage public participation in our website and ask that you provide your feedback to help us make our site even better. Contact the website administrator at

Get in Touch

  • General Information:
    (716) 631-7000
  • Email:
  • Address:
    Municipal Building (Town Hall)
  • 5583 Main Street
  • Williamsville, NY 14221